Lucky | Return & Refund Policy
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Return & Refund Policy

Return, Refund And Cancellation Policy

  • We offer a 100% satisfaction guaranty on products offered on our website. If you are not satisfied with any of our products that you have purchased from us, we will give you a 100% refund (excluding delivery charge and adjusting for any offers that may have been given to you at the time of purchase of the products).
  •  Product Returns for refund must be received back into the warehouse within 7 days from the date of purchase. When returning goods, please provide details like your name, your customer code, order number, date of purchase, name of the products, payment mode and the reason for returning the products.


Can I return, if my product is damaged / defective /missing part in product?

  • Yes, Customers may notify us of any manufacturing defect or damages within 2 days from the delivery. We will replace the defective/damaged product with a brand new product at no extra cost. We will replace the specific product ordered.
  • However, we will not return the product or replace with other product you want to order. Damages due to normal wear & tear and negligence on part of the customer are not returnable at all. Transportation & Handling charges, in this case, will be beared by Customer.



  • Please read the terms and conditions carefully. While using any current or future services offered by whether or not included in the website, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.


Use of the Website

  • By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.


Terms and conditions are binding for all purchases

  • All orders are offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply.


Your Account and Registration Obligations

  • If you use the Website as Registered User, you are responsible for maintaining the confidentiality of your User ID and Password.
  • You are responsible for all activities that occur under your User ID and Password. You agree,  to provide true, accurate, current and complete information about yourself as prompted by Website registration form. If you provide any information that is untrue, inaccurate, not current or incomplete or Platform has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, Platform has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.


  • All payments must be received by us prior to shipping unless the order is placed by using Cash on delivery (COD) payment mode. We accept payment only by cash /net-banking and debit card.


Shipping and Handling

  • We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments.
  • Upon the products delivery to you, title and risk of loss and damages pass on to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services. Logistic and handling charges is customer’s responsibility.



  • The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.


Return of Products by you

  • We will accept the return of the products, provided such return is for products that are defective, wrongly delivered, wrong product, damaged during transit.
  • subject to the condition that we are informed about such discrepancies within 2 days from the date of receipt of the product and provided that the products are returned in their original condition. However, in case of transit damages, the issue has to be reported within a day, after which we may not be able to accept the complaint.


Cancellation Policies

shopinterio Cancellation policies:


  • If the delivery fails within the specified deadline, the order will be cancelled and the amount will be refunded to the user.

If the user places the order and due to some reason (unexpected lack of inventory or any other reason) we are not able to ship the product, the order will be cancelled and the amount will be refunded.


Conflict of terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.





Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.


contact Information

If you have questions or concerns regarding these Terms & Conditions, You can contact us by email


Where to notify, in case of problem with an order?

In case of any problem in the order, you can mail us at , we will try to revert you with the solution within 24 hours of your mail.


Will I get the refund if by mistake I have made the payment twice?

Yes we will provide you with the full refund of the amount you have paid by mistake. However, if the product was already shipped, then we will provide the refund after deducting the logistic & handling charges.


What is the procedure of Refund?

  • Once the resolution is set for refund, we will soon move ahead with the refund.
  • Refund will be done by the same method we received the payment in. In exceptions, we may ask you for the account details.
  • You can opt for store credit as well and use the amount for future purchases with us.


  • Product should not be damaged.


Mode of Payment

  • Online Transfer, cash on delivery.


Timer Duration

  • Refund will be initiated only within the 7 days from the date of order.


Cancellations Policy

  • You can cancel your order by dropping an email or by call on the same day of your order before 5 pm. Your entire order amount will be refunded.